All orders qualify for DHL shipping, starting at $6.97

We also offer Expedited 2 day Shipping for an additional cost, calculated at the checkout.

We strive to offer same day fulfillment on most weekdays and Saturday, excluding holidays. If you order Saturday night, or Sunday, your order will be shipped on Monday.

Orders from UPeriod always ship discreetly in temperature optimized packaging.

We ship internationally to Canada, Australia, UK and Europe.

If your item is damaged, broken, disfigured, or melted upon arrival, please contact us and we will provide a full refund or return upon reasonable proof.

Cancellations must be submitted via email prior to your order being dispatched from our fulfillment center.

If your package is marked as delivered but can't be found, check your mailbox, and you can also call DHL and provide them with your tracking number for more info.

UPeriod is not responsible for lost or stolen packages. We have no control over your package after it is handed to the carrier. 

Please allow for delivery delays during peak order volume. Items that arrive significantly later than expected may qualify for a partial refund, unless notice of delay is given and cancellation options are offered.